Frequently Asked Questions
Laundry Kit Questions
Smart TapCard
Setup Guide
Ordering
Scanning
Policies
* Laundry Kit Questions
The kit offers universal compatibility with nearly all major brands and models of washing machines and dryers:
*Washing Machines: Standard residential (120V)
*Gas Dryers: Standard residential (120V)
*Electric Dryers: High-voltage residential (240V)
Configurable to accept standard $0.25 quarters, $1.00 coins, or custom currency settings to fit your local market and operational pricing strategy.
Not at all. The kit features a plug-and-play design that requires zero wiring or electrical knowledge. Following the included step-by-step instructions, you can have your machine set up and ready to process payments in under 10 minutes.
Yes. We stand behind our hardware with a 1-Year Free Parts Replacement Guarantee alongside Lifetime Limited Technical Support, giving you complete peace of mind and ongoing reliability for your business.
* Smart TapCard Questions
A Smart TapCard uses built-in NFC technology to instantly and wirelessly share your digital contact details, links, or business profile with any smartphone with a single tap.
No app is required. Tap Cards work instantly out of the box with virtually all modern iOS and Android smartphones.
Yes. Virtually all modern iOS and Android devices support Tap Tag:
* iPhone: Native NFC scanning is built into iPhone XR and newer models right out of the box. iPhone 7 through iPhone X support NFC scanning via the Control Center.
** Android: The vast majority of Android smartphones support NFC. NFC is usually enabled by default, though it can also be turned on in your device's settings.
*** No app is ever required to scan or receive information.
NFC (Near Field Communication) is a fast, low-energy wireless technology that enables data transfer when two devices are brought close together (within ~3 inches). Our Tap Tag products use NFC to instantly send your custom profile, contact information, or web links directly to a smartphone. It requires zero setup, works through standard phone cases, and offers unlimited taps with no expiration.
* General Setup Guide
Setup Guideis coming soon
* General ordering questions
ordering questions is coming soon
* General scanning questions
scanning questions is coiming soon
* General policy questions
policy is coming soon